About RTS

Reliant Transportation Services

RTS was established by a team of dedicated professionals, comprising registered nurses, a respiratory therapist, and an OSHA officer. We take pride in our professionalism, extensive knowledge, and unwavering compassion, embodying a commitment to delivering care that mirrors the level of attention we would provide to our own family members.

At RTS, we specialize in providing comprehensive transportation services, ensuring our clients’ comfort and well-being during their journeys. Our services extend to a diverse range of locations, including, but not limited to, private residences, hospitals, nursing homes, adult day programs, rehabilitation centers, dialysis clinics, doctor’s offices, senior centers, and assisted living facilities. This broad scope allows us to cater to various needs, ensuring that individuals receive the transportation support they require, regardless of their destination.

Our holistic approach to care and transportation reflects our understanding of the unique and evolving needs of our clients. Whether it’s a routine visit to a medical facility or a trip to a social engagement, we are dedicated to providing a seamless and reliable experience for every individual we serve. Choose RTS for transportation that goes beyond the ordinary, where professionalism, expertise, and genuine care converge to make a positive difference in the lives of our valued clients.

Our Mission & Vision

Our unwavering commitment is centered around delivering transportation services that are not only professional but also of the highest quality, with a primary focus on meeting the diverse needs of our community. At the core of our mission is a dedication to ensuring that individuals within our community have access to reliable, safe, and efficient transportation solutions.

As a service provider deeply embedded in the fabric of our community, we understand the significance of our role in facilitating seamless transportation experiences. Our team is driven by a passion for service, and we continually strive to enhance the quality and professionalism of our offerings to exceed the expectations of those we serve.

By choosing our transportation services, you are not just selecting a mode of conveyance; you are entrusting your journey to a team of professionals committed to upholding the highest standards. Our commitment extends beyond the physical act of transportation; it encompasses a holistic approach to addressing the unique requirements and preferences of each individual, ensuring that every ride is not just a service but an experience tailored to the distinct needs of our community members.

As we move forward in our mission, our commitment remains steadfast — to be the premier provider of transportation services in our community, setting the benchmark for professionalism, reliability, and customer satisfaction. Join us on this journey, where quality and dedication converge to create a transportation experience that goes above and beyond.

Our dedication is firmly rooted in delivering transportation services that are both professional and of the highest quality, strategically designed to cater to the diverse needs of our community. At the heart of our mission is a resolute commitment to ensuring that individuals within our community have access to transportation solutions that are reliable, safe, and characterized by exceptional quality.

As a service provider deeply integrated into the fabric of our community, we recognize the profound impact of our role in facilitating seamless transportation experiences. Our team is propelled by a genuine passion for service, continuously striving to elevate the standard of our offerings to surpass the expectations of those we serve.

Opting for our transportation services is more than a mere choice of conveyance; it is a decision to entrust your journey to a team of professionals dedicated to upholding the highest industry standards. Our commitment extends beyond the physical act of transportation; it encompasses a comprehensive approach that addresses the unique requirements and preferences of each individual, ensuring that every ride is not just a service but an individually tailored experience.

As we progress in our mission, our commitment remains unwavering — to stand as the paramount provider of transportation services in our community, setting the bar for professionalism, reliability, and customer satisfaction. Come embark on this journey with us, where quality and unwavering dedication converge to create a transportation experience that transcends the ordinary.

Our Core Values

Accountability

Taking responsibility for both ourselves and others.

Compassion

Empathy and caring in action.

Respect

Attending to the perspectives of others and treating them with respect.

Integrity

Striving for excellence even in the absence of observers.

Teamwork

Working together for the betterment of our patients.

Honesty

Do the Right Thing, Every Time, All the Time.

Establishment & Employees

At RTS, we are dedicated to building a team that our clients can count on. Every employee is interviewed and vetted using the following: a thorough background check including; National Criminal Database, County Criminal Database, National Sex Offender Registry, Homeland Security Databases, pre-employment drug test, PPD Skin Test (Tuberculosis Test), and driving history.

All drivers are trained and maintain the following; CPR, First Aid, Passenger Assistance, HIPPA, Customer Relations, and Defensive Driving.

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Services That We Provide

Ambulatory

Wheelchair

Stretcher

Ambulatory

An ‘ambulatory’ passenger refers to an individual who can walk independently, with or without the assistance of mobility aids such as a can or walker. Ambulatory riders should be capable of boarding the vehicle at the curb of the pickup location and disembarking at the curb of the drop-off location.

Safety is a priority at RTS. Please inform us of the passenger’s mobility requirements when booking, so that we can ensure you are assisted properly. For more information on our ambulatory services, feel free to contact our office.

Wheelchair

Our wheelchair services include assisting individuals in transitioning from their bed or chair to a wheelchair, and vice versa, upon reaching their destination. Our drivers receive comprehensive training in order to safely aid passengers in transferring to and from wheelchairs.

Passengers have the option to utilise their own wheelchair or one provided by RTS. Our ADA-certified vans are equipped with a secure strapping system to ensure wheelchair users are safely and comfortably secured during transit. For further details regarding our wheelchair services, please don’t hesitate to reach out to our office.

Stretcher

At RTS, we recognize the unique needs of passengers requiring transport on a stretcher. Our drivers and assistants undergo comprehensive training to ensure the safe facilitation of passenger transfers between their bed and an RTS stretcher, and vice versa.

Our power load stretchers offer optimal comfort and safety, securely locking into place within our ADA-certified vans to prevent movement during transit. Additionally , they feature a plush cushion, headrest,  and multiple locking positions for a more comfortable journey. For more information regarding our stretcher services, please feel free to contact our office.